Reviews of our clients
Hodnocení zákazníků hotelu Alcron Praha
SOUHRN 299 OVĚŘENÝCH HODNOCENÍ
Zákaznický servis
9.8
Pokoje
9.5
Čistota
9.8
Kvalita/cena
9.7
I had a really lovely stay in this...
Verenice
Positive: I had a really lovely stay in this hotel all the service was very kind, despite the situation we are living this weekend in all Europe they always...
15.03.2020
English 
10 / 10
Very Nice room, nice interior. very...
Sawsan
Positive: Very Nice room, nice interior. very nice and helpful staff. Negative: nothing.
8 / 10
10 / 10
Concierge Jana is brilliant the Be Bop...
Kevin Johnson
Concierge Jana is brilliant the Be Bop bar is fantastic All the staff are great Breakfast is excellent
10 / 10
Very enjoyable but not quite the 5* I was expecting.
Colin
Positive: Spacious suite. 2 bathrooms. Excellent bed, linen and towels. Staff very responsive and helpful. Molten Brown toiletries. Complimentary prosecco...
9 / 10
sehr gelungen
Brigitte
Positiv: ruhiges zimmer liegt direkt am wenzelsplatz alles zu fuss erreichbar man braucht kein auto, gutes frühstück, eier werden zubereitet und an den tisch...
9 / 10
Definitely recommend. Will come here once more for sure.
Eugenia
Positive: We travelled with my husband and son (3 month old) and it was our first weekend-off after our son was born. The reservation department was kind to...
10 / 10
BEST HOTEL EVER !!!!
asi
we really enjoy our stay in the hotel, everything was more then great, the crew was super nice and helping with everything. thank you very much AlcronHotel...
10 / 10
Вежливый персонал, всегда готовый...
Marina
положительный: Вежливый персонал, всегда готовый придти на помощь. Чистые номера, хорошее обслуживание.
8.3 / 10
Localização e atendimento diferenciado...
Rodolfo
Positivo: Localização e atendimento diferenciado dos funcionários além do ótimo café da manhã. Negativo: Quarto um pouco escuro.
9.5 / 10
מיקום מדהים, ארוחת בוקר ברמה גבוהה...
Elad
חיובי: מיקום מדהים, ארוחת בוקר ברמה גבוהה מאוד ביחס לאירופה. תפריט room service מצויין. נקי מאוד ומסודר.
10 / 10
Amazing
Mikey
Positive: I was made to feel at home and every need attendid to. Negative: The staff was amazing and the hotel was magical the staff where proud of the top...
10 / 10
The hotel is amazing. Staff are...
Derek
Positive: The hotel is amazing. Staff are incredibly friendly with very well spoken English. From the moment we arrived they couldn't do enough for us and...
10 / 10
la posizione, la gentilezza e la...
Marco
Positivo: la posizione, la gentilezza e la pulizia. Negativo: il poco uso della lingua italiana anche sui deplian o le brocure.
10 / 10
Apart from expensive car park and breakfast, the hotel is good and in great location.
Nadeem
Positive: breakfast was good when I had as it wasn't part of my package. The breakfast was expensive though. Negative: Cost of breakfast that was high. In...
8 / 10
9 / 10
10 / 10
Fantastic trip to Pargue
Brian
Positive: Staff were amazing. The food at breakfast and dinner was delicious. Brilliant location, only a short walk to most main locations. Would highly...
10 / 10
Центр красивой и гостеприимной Праги
Ирина
положительный: Близость к достопримечательностям (все в пешей доступности), приветливый и гостеприимный персонал (особенно хочется отметить на ресепшн Радку,...
10 / 10
Великолепный отель в центре Праги
Natalia
положительный: Прекрасный номер, внимательный и вежливый персонал, удобные комфортные матрасы и подушки, в номере все удобства. Вернёмся непременно ещё раз,...
10 / 10
Beautiful Hotel
Charlotte
Positive: The staff, the room, the hotel, the bar.. EVERYTHING!.
10 / 10
Hotellet låg centralt men ändå på ett...
Booking.com User
Positif: Hotellet låg centralt men ändå på ett lugnt ställe. Fräscht och fint. Fantastiskt god frukost då man kunde få nygjorda rätter efter beställning. T...
9.6 / 10
Everything was excellent. We...
Julia Berger
Everything was excellent. We especially enjoyed the professionalism and positive attitude of the staff. Plus ,they all seemed to have a sense of humor. This...
10 / 10
Leider waren Bar und Sauna und...
Ricco
Leider waren Bar und Sauna und Fitnessraum wegen Umbau geschlossen. Sonst gibt es jedoch nichts zu beanstanden. Der Service ist oberstes Level, makellose...
10 / 10
Excellent séjour !!!
Anthony
Positif: Tout était parfait! De l'accueil le jour de notre arrivée jusqu'au départ, le personnel très sympathique et attentif à nos besoin, la chambre...
9 / 10
Good hotel
Booking.com User
Positive: Breakfast was great: buffet with yogurt, cereal, cheese, eggs, sausage, omelet station, etc, and you could order smoothies, waffles, etc. Great...
10 / 10
Erwartungen wurden komplett erfüllt und wir würden wieder kommen.
Svien
Positiv: Sehr freundliches Personal, die Restaurants im Hotel sind auch sehr zu empfehlen, Lage und auch die Sauberkeit sind unbedingt positiv zu erwähnen....
10 / 10
An Amazing stay
Linh
Positive: The location is perfect, I get to different places by walking and trams easily. The room is very spacious with a huge comfy bed, the employees are...
9 / 10
Ein erneut perfekter Aufenthalt, das tollste Hotel in Prag!
Amadeus
Positiv: Dies war unser 6. Aufenthalt in Prag in den letzten 3 Jahren, da wir diese Stadt einfach nur für uns entdeckt haben! 5 Mal davon waren wir nun in...
10 / 10
Si je devais retourné à Prague je retournerais sans hésiter dans cet hotel.
Nicolas
Positif: Petit déjeuner excellent, SPA, room service de qualité, personnel courtois, serviable et efficace, chambre propre et spacieuse. Négatif: La literie...
10 / 10
Incredible.
Anthony
Positive: The breakfast is the best I've ever seen. Negative: Some facilities are old, some are very modern. The hotel needs to renew phone for example.
9.6 / 10
מלון מצויין במרכז פראג
Zvika
חיובי: צוות אדיב בצורה יוצאת מן הכלל. מלון יפה, חדיש, קרוב למרכז.
10 / 10
Понравилось все, как снова приедем в...
Elina
положительный: Понравилось все, как снова приедем в Прагу, остановимся в этом отеле.
10 / 10
Un service irréprochable...
Sebastien
Positif: Un service irréprochable.
10 / 10
Location is great, walking distance...
Evelyn
Positive: Location is great, walking distance both old and new town. Hotel is immaculately clean. Breakfast is amazing. Our room is quite a good size. Staff...
10 / 10
Komme wieder
Michelle
Positiv: Ich kann an diesem Hotel keinen Kritikpunkt finden. Das Hotel war Luxeriös, Sauber, das Frühstück hat keine Wünsche offen gelassen. Selbst die...
10 / 10
U should renew the place .. the bed was not comfortable
Hassan
Positive: The staff were very nice and friendly. Negative: The bed. It was so noisy. The air conditioner wasn’t working.
6.7 / 10
Tout...
Jean-paul
Positif: Tout. Négatif: Top le personnel d une gentillesse super établissement bien situer superbe chambre.
8 / 10
Fabulous stay
helen
Such a lovely hotel, very friendly staff, fabulous food. The orientation tour with Magda was brilliant. If we return to Orague, we would definitely stay here...
9.6 / 10
Valetparking war echt super. Frühstück...
Sven
Valetparking war echt super. Frühstück für tschechische Verhältnisse sehr gut.
8 / 10
Hotel with excellent location , facilities and staff
Hugo
Positive: The style of the property: old building, full of style and with excellent maintenance The staff is super nice and helpful: with tips, always with a...
10 / 10
Nejlepší přístup personálu hotelu,...
Eva
Pozitivní: Nejlepší přístup personálu hotelu, jaký jsme kdy zažili. Určitě se vrátíme. Bylo to perfektní, Děkujeme!.
10 / 10
Le service, l'aide, la propreté, le...
Florian
Positif: Le service, l'aide, la propreté, le confort et le petit déjeuner. Négatif: Absence de piscine intérieure, bains thermaux, hamam, sauna, spa et...
8 / 10
Очередь вечером в ресторан...
Sergey
положительный: Очередь вечером в ресторан. отрицательный: Улучшить завтраки.
8 / 10
Konumu mükemmel. Temiz bir hotel....
Hakan
Pozitif: Konumu mükemmel. Temiz bir hotel. Kahvaltı harikaydı.
10 / 10
Weekend Away
Alexander
Positive: Location. Breakfast was quality. In house restaurant was amazing. Staff very very polite. Negative: Hotel bar was small, but not really an issue as...
10 / 10
Perfektní!!
Booking.com User
Pozitivní: Servis, čistota na jedničku. Snídaně naprosto vynikající. Atmosféra hotelu perfektní. Rádi se vrátíme.
10 / 10
Snídaně byla velmi chutná. Personál je...
Pavel
Pozitivní: Snídaně byla velmi chutná. Personál je na vysoké úrovni. Zákazník se cítí velmi dobře.
9 / 10
Very well located and exceptionally...
Michael
Positive: Very well located and exceptionally comfortable artdeco hotel with an outstandingly good fine dining restaurant.
10 / 10
Perfect location in Central Prague....
Jan
Positive: Perfect location in Central Prague. Comfortable well-sized and clean room, Corteous hotel staff.
10 / 10
Хороший отель, вкусные завтраки,...
Григорий В.
Хороший отель, вкусные завтраки, компетентный персонал, удобное местоположение.
10 / 10
Poloha hotelu Design hotelu - Art deco...
Zdeňka
Pozitivní: Poloha hotelu Design hotelu - Art deco Čistota a vybavení hotelu. Negativní: Oproti minulé návštěvě, kdy hotel ještě spadal do řetězce Radisson...
8.8 / 10
מצויין
Aviv
צוות מצויין, מיקום טוב מאוד, מלון ברמה גבוהה
10 / 10
Location is perfect, staff are friendly and helpful and dining choices in and around the hotel
Jamie
Positive: Staff are so friendly and helpful!! Whilst there are other hotels that are similar the staff at Alcron make it the reason we always stay here....
10 / 10
1) Очень внимательный и вежливый...
Fedor
положительный: 1) Очень внимательный и вежливый персонал 2) Большая удобная кровать 3) Просторный номер, что крайне удобно для путешествия семьей с ребенком...
9 / 10
Love it. Staff super friendly...
Joshua Wright
Love it. Staff super friendly
10 / 10
Все на высоком уровне и без излишнего...
Andrey
положительный: Все на высоком уровне и без излишнего пафоса. Чисто, комфортно. Удобная кровать, отличные завтраки. ОЧЕНЬ доброжелательный и предупредительный...
10 / 10
10 / 10
Fruit plate and card from Leyla...
Irina
Positive: Fruit plate and card from Leyla Rahmanova made a strong impression and made me happy! Thank you very much dear Leyla!. Negative: Everything was top...
10 / 10
10 / 10
Месторасположение прекрасное, чисто,...
Olha
положительный: Месторасположение прекрасное, чисто, комфортно, рекомендую.
10 / 10
У вас все прекрасно!) и Менеджеры по...
Svetlana
положительный: У вас все прекрасно!) и Менеджеры по работе с клиентами, очень клиентоориентированны, вовлечены в Работу, приятно иметь с вами дело!)Спасибо.
10 / 10
Sehr freundlich und hilfsbereit!...
Gildo
Positiv: Sehr freundlich und hilfsbereit!.
9.6 / 10
very good, I will come again
Jana
Positive: Great hotel, very good atmosphere and perfect restaurant on site.
9.6 / 10
Exceptional
SOHUI
5성급이라 그런가요 서비스가 장난없습니다 최고 최고.. 객실상태도 엄청 쾌적하고요 처음으로 유럽에서 추위를 마꼈습니다 시원한 에어컨으로... 어매니티도 좋고 실내 슬리퍼도 좋은걸로 준비해놓으시구 아무때나 오후 10시 이전에 필요한 시간에 방 치워주시고요 숙소 위치도 좋습니다...
10 / 10
10 / 10
Prrsonalen super trevliga...
Skender
Positif: Prrsonalen super trevliga. Negatif: Inget.
10 / 10
שירות נהדר! מיקום מצוין ומחיר אטרקטיבי ביחס לתמורה
Sdsadasd
חיובי: מיקום מצוין - שקט ובמרחק הליכה של דק' בודדות מהמרכז. הצוות כולו ידידותי ושירותי ביותר! מלון נקי ביותר ואסתטי. ארוחת בוקר מוקפדת. חדר הכושר מצויד במה...
9.6 / 10
Everything is just 1st class here and...
craig stone
Everything is just 1st class here and the location is prime.
10 / 10
اهتمام بكل شيء
Anas
إيجابي: -الموقع -تعامل الطاقم متعاون ومبادر بالمساعدة.
10 / 10
Great service, location and restaurants
Ina
We stayed at the Alcron from 8/25-9/1/2019, on a trip to celebrate our 30th wedding anniversary. We stayed in a junior suite, and asked for a nice view on a...
10 / 10
The staff and the food and the hotel...
Martina McKeon
The staff and the food and the hotel itself was amazing. Definitely 5 star.
10 / 10
我们住了七天，在瓦茨拉夫大街旁边的小巷子里，到火车站，博物馆，老城市场皆步行...
老旦家的
我们住了七天，在瓦茨拉夫大街旁边的小巷子里，到火车站，博物馆，老城市场皆步行可至，卫生，设施和服务都不错，酒店餐厅获得过米其林星级，只有二十几个座位，捷克菜，可以试一下，人均七百人民币的样子，二千多克朗。
9.6 / 10
Месторасположение и качество отеля...
Sokolov
положительный: Месторасположение и качество отеля.
10 / 10
Персонал очень внимательный, молодцы...
Aziz
положительный: Персонал очень внимательный, молодцы.
9.6 / 10
قريب من ساحة فاتسلاف ومريح ونظيف...
Abdullah
إيجابي: قريب من ساحة فاتسلاف ومريح ونظيف.
8.8 / 10
10 / 10
מלון מצויין במיקום מעולה בפראג❤
Dan
חיובי: מלון מדהים, תמונות ממחישות את המציאות, ואפילו המציאות עולה על התמונות. פשוט מושלם, בפעם הבאה חוזר מיד לשם, לא מחפש אחרת. ויש לציין כי הבר לדעתי גולת...
10 / 10
Very convenient location, secure parking, excellent reception service both checking in and out.
Jim
Positive: Very helpful staff, friendly.
10 / 10
מלון מדהים! צוות שעושה הכל כדי שהחופשה תהיה מושלמת! הגענו זוג עם תינוק וקיבלנו חדר משודרג עם הכל!
Avital
חוויה בלתי נשכחת ממלון מקסים, נקי ומרכזי , ארוחת בוקר מפנקת מאד מומלץ בחום לכל מי שמגיע לפראג.
10 / 10
Super fine værelser og perfekte dyner...
Janne
Positiv: Super fine værelser og perfekte dyner - skøn morgenmad Elegant resturant og skøn mad hvis man er til 7 retters mad med tilhørende vin menu.
10 / 10
Very accommodating
Greg16
Positive: Staff were excellent. Gave us early check-in at 10am and late check-out until 6pm, without any charge, Bed was very comfortable. Location very nice...
10 / 10
מושלם מאוד ממולץ...
ניצה משה
מושלם מאוד ממולץ
10 / 10
Kifogástalan, elegáns, tökéletes elhelyezkedéssel.
Gábor
Pozitív: Kifogástalan szoba, csend, nyugalom, udvarias személyzet. Gyors, rugalmas be- és kijelentkezés. A belváros pedig pár lépés.
10 / 10
Hervorragendes Hotel mit sehr guter Lage > kurze Distanzen zu den Sehenswürdigkeiten :-)
Daniel
Positiv: Sehr ideal gelegen. Hotel und Zimmer sehr gepflegt und sauber, Personal sehr zuvorkommend, freundlich und hilfsbereit. Retaurants nahe unterkunft...
10 / 10
בוודאות חוזרים לשם בפעם הבאה בפראג
דן
חיובי: מלון מדהים!! נקי בטירוף עם מוות הכי טוב שיכול להיות.. חווית חמישה כוכבים כמו שאמור להיות.. מושלם!!. שלילי: כלום כלום כלום!.
10 / 10
9.2 / 10
L'emplacement Le petit-déjeuner...
Lchrisp
Positif: L'emplacement Le petit-déjeuner.
10 / 10
There was nothing we did not...
expedia user
There was nothing we did not like...All was Very good including staff and Cleanliness
10 / 10
Gerne empfehlen Sie weiter und freuen uns auf unseren nächsten Besuch.
Mary
Positiv: Ihr aufmerksames Personal: Wir durften miterleben, wie sie am Empfang mit zwei schwierigen Gästen eine Situation professionell und höflich...
9.6 / 10
Rewelacyjna lokalizacja, pokój czysty...
Agnieszka Pacholska
Rewelacyjna lokalizacja, pokój czysty i przestronny.
10 / 10
Duże pokoje, czysto, pyszne śniadania,...
Tomasz Karpiński
Duże pokoje, czysto, pyszne śniadania, blisko centrum
10 / 10
Excellent hotel
Sana
The location is excellent! Wonderful and very helpful staff. The rooms are clean and the breakfast buffet is one of the best I have seen in Europe. I would...
9.6 / 10
Great experience
Fredrik
Pros: clean, great location, friendly and helpful staff, very good breakfast. Cons: a bit noisy street in the evening if you get a room facing the street....
9.6 / 10
The Staff were extremely accommodating...
expedia user
The Staff were extremely accommodating and always willing to help. They will go above and beyond to help at all time. Rooms are large and the Hotel is very,...
10 / 10
Excellent hotel
Elizabeth
Great service and facilities. Perfect location for tourists.
9.2 / 10
Great location, friendly staff, silent...
expedia user
Great location, friendly staff, silent air-con, comfy bed, amazing cocktail's, nice size room. Couldn't ask for a better hotel, deserves a 5 star rating.
10 / 10
Wir waren von allem überwältigt, vor...
Maria
Positiv: Wir waren von allem überwältigt, vor allem von der unaufdringlichen Freundlichkeit und Hilfsbereitschaft des Personals, wir haben uns rundherum...
10 / 10
Die beste Adresse in Prag nach meinem Wissen.
Wolfgang
Positiv: Ich war nun schon mehrfach im Alcron Hotel in Prag. Die haben einen super Einparkservice für das Auto. In Prag sollte man sein Auto unbedingt in...
10 / 10
Good hotel in the centre of things....
Philip
Positive: Good hotel in the centre of things. Very helpful and pleasant staff and easy access.
9.2 / 10