Reviews of our clients

REVIEWS OF THE HOTEL ALCRON PRAGUE

SUMMARY OF 299 VERIFIED REVIEWS
Customer Service
9.8
Room
9.5
Cleanliness
9.8
Quality/Price
9.7
Excellent
9.6 / 10
average guest
review rating

I had a really lovely stay in this...

Verenice

Positive: I had a really lovely stay in this hotel all the service was very kind, despite the situation we are living this weekend in all Europe they always...

15.03.2020

English

Booking

10 / 10

Very Nice room, nice interior. very...

Sawsan

Positive: Very Nice room, nice interior. very nice and helpful staff. Negative: nothing.

15.03.2020

English

Booking

8 / 10

ممتاز

Bandar

ممتاز جدا

15.03.2020

Arabic (translate)

Agoda

10 / 10

Concierge Jana is brilliant the Be Bop...

Kevin Johnson

Concierge Jana is brilliant the Be Bop bar is fantastic All the staff are great Breakfast is excellent

14.03.2020

English

Google

10 / 10

Very enjoyable but not quite the 5* I was expecting.

Colin

Positive: Spacious suite. 2 bathrooms. Excellent bed, linen and towels. Staff very responsive and helpful. Molten Brown toiletries. Complimentary prosecco...

14.03.2020

English

Booking

9 / 10

sehr gelungen

Brigitte

Positiv: ruhiges zimmer liegt direkt am wenzelsplatz alles zu fuss erreichbar man braucht kein auto, gutes frühstück, eier werden zubereitet und an den tisch...
9 / 10

Definitely recommend. Will come here once more for sure.

Eugenia

Positive: We travelled with my husband and son (3 month old) and it was our first weekend-off after our son was born. The reservation department was kind to...

13.03.2020

English

Booking

10 / 10

BEST HOTEL EVER !!!!

asi

we really enjoy our stay in the hotel, everything was more then great, the crew was super nice and helping with everything. thank you very much AlcronHotel...

13.03.2020

English

Agoda

10 / 10

Вежливый персонал, всегда готовый...

Marina

положительный: Вежливый персонал, всегда готовый придти на помощь. Чистые номера, хорошее обслуживание.

28.01.2020

Russian (translate)

Booking

8.3 / 10

Localização e atendimento diferenciado...

Rodolfo

Positivo: Localização e atendimento diferenciado dos funcionários além do ótimo café da manhã. Negativo: Quarto um pouco escuro.

27.01.2020

Portuguese (translate)

Booking

9.5 / 10

מיקום מדהים, ארוחת בוקר ברמה גבוהה...

Elad

חיובי: מיקום מדהים, ארוחת בוקר ברמה גבוהה מאוד ביחס לאירופה. תפריט room service מצויין. נקי מאוד ומסודר.
10 / 10

Amazing

Mikey

Positive: I was made to feel at home and every need attendid to. Negative: The staff was amazing and the hotel was magical the staff where proud of the top...

27.01.2020

English

Booking

10 / 10

The hotel is amazing. Staff are...

Derek

Positive: The hotel is amazing. Staff are incredibly friendly with very well spoken English. From the moment we arrived they couldn't do enough for us and...

27.01.2020

English

Booking

10 / 10

la posizione, la gentilezza e la...

Marco

Positivo: la posizione, la gentilezza e la pulizia. Negativo: il poco uso della lingua italiana anche sui deplian o le brocure.

27.01.2020

Italian (translate)

Booking

10 / 10

Apart from expensive car park and breakfast, the hotel is good and in great location.

Nadeem

Positive: breakfast was good when I had as it wasn't part of my package. The breakfast was expensive though. Negative: Cost of breakfast that was high. In...

26.01.2020

English

Booking

8 / 10

Расположение...

Anatoly

Positive: Расположение.

26.01.2020

English

Booking

9 / 10

Thanks Alcron,again and again!!!

Daria

Positive: All!.

26.01.2020

English

Booking

10 / 10

Fantastic trip to Pargue

Brian

Positive: Staff were amazing. The food at breakfast and dinner was delicious. Brilliant location, only a short walk to most main locations. Would highly...

26.01.2020

English

Booking

10 / 10

Центр красивой и гостеприимной Праги

Ирина

положительный: Близость к достопримечательностям (все в пешей доступности), приветливый и гостеприимный персонал (особенно хочется отметить на ресепшн Радку,...

26.01.2020

Russian (translate)

Booking

10 / 10

Великолепный отель в центре Праги

Natalia

положительный: Прекрасный номер, внимательный и вежливый персонал, удобные комфортные матрасы и подушки, в номере все удобства. Вернёмся непременно ещё раз,...

25.01.2020

Russian (translate)

Booking

10 / 10

Beautiful Hotel

Charlotte

Positive: The staff, the room, the hotel, the bar.. EVERYTHING!.

24.01.2020

English

Booking

10 / 10

Hotellet låg centralt men ändå på ett...

Booking.com User

Positif: Hotellet låg centralt men ändå på ett lugnt ställe. Fräscht och fint. Fantastiskt god frukost då man kunde få nygjorda rätter efter beställning. T...

24.01.2020

Swedish (translate)

Booking

9.6 / 10

Everything was excellent. We...

Julia Berger

Everything was excellent. We especially enjoyed the professionalism and positive attitude of the staff. Plus ,they all seemed to have a sense of humor. This...

23.01.2020

English

Google

10 / 10

Leider waren Bar und Sauna und...

Ricco

Leider waren Bar und Sauna und Fitnessraum wegen Umbau geschlossen. Sonst gibt es jedoch nichts zu beanstanden. Der Service ist oberstes Level, makellose...
10 / 10

Excellent séjour !!!

Anthony

Positif: Tout était parfait! De l'accueil le jour de notre arrivée jusqu'au départ, le personnel très sympathique et attentif à nos besoin, la chambre...
9 / 10

Good hotel

Booking.com User

Positive: Breakfast was great: buffet with yogurt, cereal, cheese, eggs, sausage, omelet station, etc, and you could order smoothies, waffles, etc. Great...

22.01.2020

English

Booking

10 / 10

Erwartungen wurden komplett erfüllt und wir würden wieder kommen.

Svien

Positiv: Sehr freundliches Personal, die Restaurants im Hotel sind auch sehr zu empfehlen, Lage und auch die Sauberkeit sind unbedingt positiv zu erwähnen....
10 / 10

An Amazing stay

Linh

Positive: The location is perfect, I get to different places by walking and trams easily. The room is very spacious with a huge comfy bed, the employees are...

20.01.2020

English

Booking

9 / 10

Ein erneut perfekter Aufenthalt, das tollste Hotel in Prag!

Amadeus

Positiv: Dies war unser 6. Aufenthalt in Prag in den letzten 3 Jahren, da wir diese Stadt einfach nur für uns entdeckt haben! 5 Mal davon waren wir nun in...
10 / 10

Si je devais retourné à Prague je retournerais sans hésiter dans cet hotel.

Nicolas

Positif: Petit déjeuner excellent, SPA, room service de qualité, personnel courtois, serviable et efficace, chambre propre et spacieuse. Négatif: La literie...
10 / 10

Incredible.

Anthony

Positive: The breakfast is the best I've ever seen. Negative: Some facilities are old, some are very modern. The hotel needs to renew phone for example.

20.01.2020

English

Booking

9.6 / 10

מלון מצויין במרכז פראג

Zvika

חיובי: צוות אדיב בצורה יוצאת מן הכלל. מלון יפה, חדיש, קרוב למרכז.
10 / 10

Понравилось все, как снова приедем в...

Elina

положительный: Понравилось все, как снова приедем в Прагу, остановимся в этом отеле.

20.01.2020

Russian (translate)

Booking

10 / 10

Un service irréprochable...

Sebastien

Positif: Un service irréprochable.
10 / 10

Location is great, walking distance...

Evelyn

Positive: Location is great, walking distance both old and new town. Hotel is immaculately clean. Breakfast is amazing. Our room is quite a good size. Staff...

20.01.2020

English

Booking

10 / 10

Komme wieder

Michelle

Positiv: Ich kann an diesem Hotel keinen Kritikpunkt finden. Das Hotel war Luxeriös, Sauber, das Frühstück hat keine Wünsche offen gelassen. Selbst die...
10 / 10

U should renew the place .. the bed was not comfortable

Hassan

Positive: The staff were very nice and friendly. Negative: The bed. It was so noisy. The air conditioner wasn’t working.

20.01.2020

English

Booking

6.7 / 10

Tout...

Jean-paul

Positif: Tout. Négatif: Top le personnel d une gentillesse super établissement bien situer superbe chambre.
8 / 10

Fabulous stay

helen

Such a lovely hotel, very friendly staff, fabulous food. The orientation tour with Magda was brilliant. If we return to Orague, we would definitely stay here...

20.01.2020

English

Agoda

9.6 / 10

Valetparking war echt super. Frühstück...

Sven

Valetparking war echt super. Frühstück für tschechische Verhältnisse sehr gut.
8 / 10

Hotel with excellent location , facilities and staff

Hugo

Positive: The style of the property: old building, full of style and with excellent maintenance The staff is super nice and helpful: with tips, always with a...

19.01.2020

English

Booking

10 / 10

Nejlepší přístup personálu hotelu,...

Eva

Pozitivní: Nejlepší přístup personálu hotelu, jaký jsme kdy zažili. Určitě se vrátíme. Bylo to perfektní, Děkujeme!.
10 / 10

Le service, l'aide, la propreté, le...

Florian

Positif: Le service, l'aide, la propreté, le confort et le petit déjeuner. Négatif: Absence de piscine intérieure, bains thermaux, hamam, sauna, spa et...
8 / 10

Очередь вечером в ресторан...

Sergey

положительный: Очередь вечером в ресторан. отрицательный: Улучшить завтраки.

19.01.2020

Russian (translate)

Booking

8 / 10

Konumu mükemmel. Temiz bir hotel....

Hakan

Pozitif: Konumu mükemmel. Temiz bir hotel. Kahvaltı harikaydı.

19.01.2020

Turkish (translate)

Booking

10 / 10

Weekend Away

Alexander

Positive: Location. Breakfast was quality. In house restaurant was amazing. Staff very very polite. Negative: Hotel bar was small, but not really an issue as...

19.01.2020

English

Booking

10 / 10

Perfektní!!

Booking.com User

Pozitivní: Servis, čistota na jedničku. Snídaně naprosto vynikající. Atmosféra hotelu perfektní. Rádi se vrátíme.
10 / 10

Snídaně byla velmi chutná. Personál je...

Pavel

Pozitivní: Snídaně byla velmi chutná. Personál je na vysoké úrovni. Zákazník se cítí velmi dobře.
9 / 10

Very well located and exceptionally...

Michael

Positive: Very well located and exceptionally comfortable artdeco hotel with an outstandingly good fine dining restaurant.

19.01.2020

English

Booking

10 / 10

Perfect location in Central Prague....

Jan

Positive: Perfect location in Central Prague. Comfortable well-sized and clean room, Corteous hotel staff.

19.01.2020

English

Booking

10 / 10

Хороший отель, вкусные завтраки,...

Григорий В.

Хороший отель, вкусные завтраки, компетентный персонал, удобное местоположение.

19.01.2020

Russian (translate)

Yandex

10 / 10

Poloha hotelu Design hotelu - Art deco...

Zdeňka

Pozitivní: Poloha hotelu Design hotelu - Art deco Čistota a vybavení hotelu. Negativní: Oproti minulé návštěvě, kdy hotel ještě spadal do řetězce Radisson...
8.8 / 10

מצויין

Aviv

צוות מצויין, מיקום טוב מאוד, מלון ברמה גבוהה

19.01.2020

Hebrew (translate)

Agoda

10 / 10

Location is perfect, staff are friendly and helpful and dining choices in and around the hotel

Jamie

Positive: Staff are so friendly and helpful!! Whilst there are other hotels that are similar the staff at Alcron make it the reason we always stay here....

18.01.2020

English

Booking

10 / 10

1) Очень внимательный и вежливый...

Fedor

положительный: 1) Очень внимательный и вежливый персонал 2) Большая удобная кровать 3) Просторный номер, что крайне удобно для путешествия семьей с ребенком...

18.01.2020

Russian (translate)

Booking

9 / 10

Love it. Staff super friendly...

Joshua Wright

Love it. Staff super friendly

18.10.2019

English

Google

10 / 10

Все на высоком уровне и без излишнего...

Andrey

положительный: Все на высоком уровне и без излишнего пафоса. Чисто, комфортно. Удобная кровать, отличные завтраки. ОЧЕНЬ доброжелательный и предупредительный...

17.10.2019

Russian (translate)

Booking

10 / 10

Lovely Hotel...

Abdulrahman Al-Omar

Lovely Hotel

17.10.2019

English

Google

10 / 10

Fruit plate and card from Leyla...

Irina

Positive: Fruit plate and card from Leyla Rahmanova made a strong impression and made me happy! Thank you very much dear Leyla!. Negative: Everything was top...

16.10.2019

English

Booking

10 / 10

Exclusive Adventure

Winfried

Had a perfect stay!

17.09.2019

English

Agoda

10 / 10

Месторасположение прекрасное, чисто,...

Olha

положительный: Месторасположение прекрасное, чисто, комфортно, рекомендую.

16.09.2019

Russian (translate)

Booking

10 / 10

У вас все прекрасно!) и Менеджеры по...

Svetlana

положительный: У вас все прекрасно!) и Менеджеры по работе с клиентами, очень клиентоориентированны, вовлечены в Работу, приятно иметь с вами дело!)Спасибо.

16.09.2019

Russian (translate)

Booking

10 / 10

Sehr freundlich und hilfsbereit!...

Gildo

Positiv: Sehr freundlich und hilfsbereit!.
9.6 / 10

very good, I will come again

Jana

Positive: Great hotel, very good atmosphere and perfect restaurant on site.

16.09.2019

English

Booking

9.6 / 10

Exceptional

SOHUI

5성급이라 그런가요 서비스가 장난없습니다 최고 최고.. 객실상태도 엄청 쾌적하고요 처음으로 유럽에서 추위를 마꼈습니다 시원한 에어컨으로... 어매니티도 좋고 실내 슬리퍼도 좋은걸로 준비해놓으시구 아무때나 오후 10시 이전에 필요한 시간에 방 치워주시고요 숙소 위치도 좋습니다...

16.09.2019

Korean (translate)

Agoda

10 / 10

Nice staff...

Rakan

Positive: Nice staff. Negative: Nothing.

15.09.2019

English

Booking

10 / 10

Prrsonalen super trevliga...

Skender

Positif: Prrsonalen super trevliga. Negatif: Inget.

15.09.2019

Swedish (translate)

Booking

10 / 10

שירות נהדר! מיקום מצוין ומחיר אטרקטיבי ביחס לתמורה

Sdsadasd

חיובי: מיקום מצוין - שקט ובמרחק הליכה של דק' בודדות מהמרכז. הצוות כולו ידידותי ושירותי ביותר! מלון נקי ביותר ואסתטי. ארוחת בוקר מוקפדת. חדר הכושר מצויד במה...
9.6 / 10

Everything is just 1st class here and...

craig stone

Everything is just 1st class here and the location is prime.

15.09.2019

English

Google

10 / 10

اهتمام بكل شيء

Anas

إيجابي: -الموقع -تعامل الطاقم متعاون ومبادر بالمساعدة.
10 / 10

Great service, location and restaurants

Ina

We stayed at the Alcron from 8/25-9/1/2019, on a trip to celebrate our 30th wedding anniversary. We stayed in a junior suite, and asked for a nice view on a...

13.09.2019

English

Agoda

10 / 10

The staff and the food and the hotel...

Martina McKeon

The staff and the food and the hotel itself was amazing. Definitely 5 star.

13.09.2019

English

Google

10 / 10

我们住了七天,在瓦茨拉夫大街旁边的小巷子里,到火车站,博物馆,老城市场皆步行...

老旦家的

我们住了七天,在瓦茨拉夫大街旁边的小巷子里,到火车站,博物馆,老城市场皆步行可至,卫生,设施和服务都不错,酒店餐厅获得过米其林星级,只有二十几个座位,捷克菜,可以试一下,人均七百人民币的样子,二千多克朗。
9.6 / 10

Месторасположение и качество отеля...

Sokolov

положительный: Месторасположение и качество отеля.

12.09.2019

Russian (translate)

Booking

10 / 10

Персонал очень внимательный, молодцы...

Aziz

положительный: Персонал очень внимательный, молодцы.

11.09.2019

Russian (translate)

Booking

9.6 / 10

قريب من ساحة فاتسلاف ومريح ونظيف...

Abdullah

إيجابي: قريب من ساحة فاتسلاف ومريح ونظيف.
8.8 / 10

5 hvězd...

MARTIN KRASNY

5 hvězd
10 / 10

מלון מצויין במיקום מעולה בפראג❤

Dan

חיובי: מלון מדהים, תמונות ממחישות את המציאות, ואפילו המציאות עולה על התמונות. פשוט מושלם, בפעם הבאה חוזר מיד לשם, לא מחפש אחרת. ויש לציין כי הבר לדעתי גולת...
10 / 10

Very convenient location, secure parking, excellent reception service both checking in and out.

Jim

Positive: Very helpful staff, friendly.

10.09.2019

English

Booking

10 / 10

מלון מדהים! צוות שעושה הכל כדי שהחופשה תהיה מושלמת! הגענו זוג עם תינוק וקיבלנו חדר משודרג עם הכל!

Avital

חוויה בלתי נשכחת ממלון מקסים, נקי ומרכזי , ארוחת בוקר מפנקת מאד מומלץ בחום לכל מי שמגיע לפראג.

10.09.2019

Hebrew (translate)

Agoda

10 / 10

Super fine værelser og perfekte dyner...

Janne

Positiv: Super fine værelser og perfekte dyner - skøn morgenmad Elegant resturant og skøn mad hvis man er til 7 retters mad med tilhørende vin menu.
10 / 10

Very accommodating

Greg16

Positive: Staff were excellent. Gave us early check-in at 10am and late check-out until 6pm, without any charge, Bed was very comfortable. Location very nice...

09.09.2019

English

Booking

10 / 10

מושלם מאוד ממולץ...

ניצה משה

מושלם מאוד ממולץ
10 / 10

Kifogástalan, elegáns, tökéletes elhelyezkedéssel.

Gábor

Pozitív: Kifogástalan szoba, csend, nyugalom, udvarias személyzet. Gyors, rugalmas be- és kijelentkezés. A belváros pedig pár lépés.

08.09.2019

Hungarian (translate)

Booking

10 / 10

Hervorragendes Hotel mit sehr guter Lage > kurze Distanzen zu den Sehenswürdigkeiten :-)

Daniel

Positiv: Sehr ideal gelegen. Hotel und Zimmer sehr gepflegt und sauber, Personal sehr zuvorkommend, freundlich und hilfsbereit. Retaurants nahe unterkunft...
10 / 10

בוודאות חוזרים לשם בפעם הבאה בפראג

דן

חיובי: מלון מדהים!! נקי בטירוף עם מוות הכי טוב שיכול להיות.. חווית חמישה כוכבים כמו שאמור להיות.. מושלם!!. שלילי: כלום כלום כלום!.
10 / 10

Alles...

Leon

Positiv: Alles.
9.2 / 10

L'emplacement Le petit-déjeuner...

Lchrisp

Positif: L'emplacement Le petit-déjeuner.
10 / 10

There was nothing we did not...

expedia user

There was nothing we did not like...All was Very good including staff and Cleanliness

07.09.2019

English

Expedia

10 / 10

Gerne empfehlen Sie weiter und freuen uns auf unseren nächsten Besuch.

Mary

Positiv: Ihr aufmerksames Personal: Wir durften miterleben, wie sie am Empfang mit zwei schwierigen Gästen eine Situation professionell und höflich...
9.6 / 10

Rewelacyjna lokalizacja, pokój czysty...

Agnieszka Pacholska

Rewelacyjna lokalizacja, pokój czysty i przestronny.
10 / 10

Duże pokoje, czysto, pyszne śniadania,...

Tomasz Karpiński

Duże pokoje, czysto, pyszne śniadania, blisko centrum
10 / 10

Excellent hotel

Sana

The location is excellent! Wonderful and very helpful staff. The rooms are clean and the breakfast buffet is one of the best I have seen in Europe. I would...

06.09.2019

English

Agoda

9.6 / 10

Great experience

Fredrik

Pros: clean, great location, friendly and helpful staff, very good breakfast. Cons: a bit noisy street in the evening if you get a room facing the street....

05.09.2019

English

Agoda

9.6 / 10

The Staff were extremely accommodating...

expedia user

The Staff were extremely accommodating and always willing to help. They will go above and beyond to help at all time. Rooms are large and the Hotel is very,...

04.09.2019

English

Expedia

10 / 10

Excellent hotel

Elizabeth

Great service and facilities. Perfect location for tourists.

04.09.2019

English

Agoda

9.2 / 10

Great location, friendly staff, silent...

expedia user

Great location, friendly staff, silent air-con, comfy bed, amazing cocktail's, nice size room. Couldn't ask for a better hotel, deserves a 5 star rating.

03.09.2019

English

Expedia

10 / 10

Wir waren von allem überwältigt, vor...

Maria

Positiv: Wir waren von allem überwältigt, vor allem von der unaufdringlichen Freundlichkeit und Hilfsbereitschaft des Personals, wir haben uns rundherum...
10 / 10

Die beste Adresse in Prag nach meinem Wissen.

Wolfgang

Positiv: Ich war nun schon mehrfach im Alcron Hotel in Prag. Die haben einen super Einparkservice für das Auto. In Prag sollte man sein Auto unbedingt in...
10 / 10

Good hotel in the centre of things....

Philip

Positive: Good hotel in the centre of things. Very helpful and pleasant staff and easy access.

03.09.2019

English

Booking

9.2 / 10
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